Learn More About Our Products
Dive deeper into how our products work, why we choose our ingredients, and how each blend supports your health from the inside out.
How do I take each product?
How do I take each product?
1–2 sachets a day. Shake well & enjoy, straight from the sachet.
- White Tomato Glo: before outdoor activities, ideally in the morning.
- Xlimm Biotic Orange: before meals.
- FemmeVital NMN: after meals, ideally in the morning.
- AshwaDream: before bedtime.
Is delivery free?
Is delivery free?
Yes. Standard delivery is free anywhere in Malaysia.
How long does delivery take?
How long does delivery take?
We send orders within 24 hours on working days, by Pos Malaysia. Delivery usually takes 3 to 7 days in West Malaysia and 7 to 14 days in East Malaysia. See our Shipping Policy.
Can I return or exchange my order?
Can I return or exchange my order?
Because these are health supplements, all sales are final. If your product arrives defective, damaged or wrong, email info@baseup.com.my within 7 days of receiving it, with photos, and we'll arrange a refund or exchange. See our Refund Policy.
Can all four products be consumed on the same day?
Can all four products be consumed on the same day?
Yes, all four products may be consumed within the same day.Each product serves a distinct function and is formulated with ingredients that do not overlap or conflict, making them safe to take together as part of a daily routine.
Can this product be taken together with other supplements?
Can this product be taken together with other supplements?
Yes, BaseUp Ready-to-Drink supplements may be taken alongside other supplements. All four products are formulated with clean, minimal, and non-overlapping ingredients, and are generally safe to combine with most daily vitamins or health supplements.
What is the recommended age to start taking BaseUp products?
What is the recommended age to start taking BaseUp products?
BaseUp products are formulated for adults and are recommended for individuals aged 18 years and above.
Do all BaseUp products contain collagen?
Do all BaseUp products contain collagen?
Yes, all BaseUp products contain collagen in small supportive amounts, included to enhance the overall formulation. Individuals who are already consuming collagen supplements may continue to take BaseUp products safely.
What type of sugar does the product contain?
What type of sugar does the product contain?
The sugar present is naturally occurring and consists of a combination of fructose and sucrose.
Can diabetic individuals consume our products?
Can diabetic individuals consume our products?
Our products contain only naturally occurring sugars (no added sugar), but we always recommend individuals with diabetes consult their doctor before use.
If I have existing health conditions (e.g., cancer, tumours, pregnancy, or chronic illnesses), can I take these products?
If I have existing health conditions (e.g., cancer, tumours, pregnancy, or chronic illnesses), can I take these products?
Our products are formulated using natural ingredients and are generally considered safe for consumption. However, individuals who have cancer, tumours, are pregnant, or have chronic health conditions are strongly advised to consult a qualified healthcare professional before use, as individual health conditions and medications may vary.
Find your formula
Four formulas. Four targeted needs. Pick yours.
Type:
White Tomato Glo
Skin brightening & glow
For: Dull, uneven, sun-tired skin
2 boxes RM168 · 3 boxes RM239
Type:
Xlimm Biotic Orange
Gut health & weight management
For: Stubborn weight, sluggish gut
2 boxes RM168 · 3 boxes RM239
Type:
FemmeVital NMN
Women’s wellness
For: Low energy, PMS discomfort
2 boxes RM168 · 3 boxes RM239
Type:
AshwaDream
Sleep & stress support
For: Wired at night, tired by day
2 boxes RM168 · 3 boxes RM239

